Welcome to Our Training Website

Introduction to Conflict Resolution: Dealing with Difficult People | On-Demand Webinar

Tired of being bad at, or scared of conflict? Find out how to transform conflict into something positive, while proactively preventing unnecessary future conflict from happening.

$297

Dealing with Defensiveness | On-Demand Webinar

Managers and HR professionals often struggle with how to handle defensive reactions of their staff when delivering critical feedback. Anticipation of this defensiveness also produces anxiety in the manager, which often contributes to the environment of the meeting. Helpful tips will be presented to increase the likelihood of change and improved staff performance.

Coming Fall 2022

Building a Respectful Workplace | On-Demand Webinar

Why do I dread going to work? How can the workplace be a safer and happier place? This asynchronous webinar looks at the roles and responsibilities of all people in the workplace to build a happy, safe, and productive environment.

Coming Fall 2022

Covid Conversations: A Roadmap to Existing Together with Opposing Views | On-Demand Webinar

The pandemic has seen many people adopting very strong positions on their understanding of COVID-19 and how to live with it. This course offers a response and roadmap to “I fully understand your opinion and absolutely disagree with you”. We will explore how to move forward and stay in healthy relationship. The focus of this course is NOT to shift someone from their own conviction, but rather to move forward in relationship together knowing your perspectives on the issues may be vastly different.

$187

Introduction to Conflict Resolution: Dealing with Difficult People | September 27 + 28, 2022 | 8:30am-4:00pm at Mediation Services

Tired of being bad at, or scared of conflict? Find out how to transform conflict into something positive, while proactively preventing unnecessary future conflict from happening.

$425

Coaching for Resolution | October 4 + 5, 2022 | 8:30am-4:00pm at Mediation Services

How do you respond when a friend, family member, employee or colleague come to you for support as they struggle through conflict? Learn the importance of assessing conflict situations in order to determine the best response.

$525

Basic Mediation Skills | October 11,12,13,18+19,2022 | 8:30am-4:00pm at Mediation Services

In this training participants get their first taste of a comprehensive model for conducting interpersonal mediation while also getting a “snapshot” of the role of the professional mediator. A process that typically unfolds over a period of weeks or months will be explored over 5 action-packed days.

$1495

Dealing with Anger | December 6+7, 2022 | 8:30am-4:00pm at Mediation Services

Why are we angry during conflicts? What exactly is anger anyway, and why do we feel it? How can I deal with someone who is angry? How do I stay calm so I don’t say something I’ll regret? Explore what anger is, and productive ways to manage and respond to it, both within yourself and others.

$525

Mediation Practice | November 29 + 30, 2022 | 8:30am - 4:00pm at Mediation Services

How can I strengthen my understanding and practice of mediation? What role can more experienced mediators play in the learning process? Mediation Practice Completes our Mediation Stream and should follow Basic Mediation Skills.

$600

And you still haven't found what you're looking for?

We have many courses on our roster but not each and every one of them are offered each year. Also, due to this year's Covid restrictions we are offering less workshops than normal. If you'd like to see something offered, we'd love to hear from you.

Information on Subsidies

Mediation Services wants to be assessable to all and that includes folks who may need a Subsidy to complete their Training. Please inquire here for more information.

Conflict Management Certificate

The Conflict Management Certificate includes workshops to give you the tools needed to live a life where conflict is seen less of as a barrier and more so as an opportunity for positive change and transformation.

Leadership Development Skills Certificate

The Leadership Development Skills Certificate will give you the tools and resources geared towards creating a happier and more productive workplace, or simply to advance a career.

Mediation Skills Certificate

The Mediation Skills Certificate will give you the tools and resources needed to start you on the path of becoming a third party mediator.

Private/On-Location Training

Do you feel that your workplace could use some Conflict Resolution Training? Would you like your Supervisors and Managers to have some tools to help them deal with workplace conflict?