Introduction to Conflict Resolution: Dealing with Difficult People | On-Demand Webinar

Tired of being bad at, or scared of conflict? Find out how to transform conflict into something positive, while proactively preventing unnecessary future conflict from happening.

$297

Dealing with Defensiveness | On-Demand Webinar

If you're tired of the tiring/anxiety-inducing/painstaking process of dealing with others' defensiveness and are ready to learn the tricks of the trade to manage it more effectively, look no further than this webinar.

$82

Building a Respectful Workplace | On-Demand Webinar

This webinar looks at the roles and responsibilities of all people in the workplace to build a happy, safe, and productive environment.

Pre-Register Now

Covid Conversations: A Roadmap to Existing Together with Opposing Views | On-Demand Webinar

This course offers a response and roadmap to: “I fully understand your opinion and absolutely disagree with you”. Learn how to keep your relationship healthy, despite being worlds apart on this issue.

$187

Coaching for Resolution | February 21 + 22, 2023 | 8:30am-4:00pm at Mediation Services

What do you do when coworkers, friends or family ask you for support as they struggle through conflict? Participants will learn skills and techniques that will help them coach others towards creating lasting solutions.

$525

Lateral Violence | March 1, 2023 | 8:30-4:00pm at Mediation Services

This training focuses on how colonization, oppression, intergenerational trauma, racism and discrimination contribute to experiences of lateral violence. Specifically, we will explore how lateral violence affects Indigenous people, how it shows up in the workplace, why and where it happens.

$270

Effective Feedback | March 7 + 8, 2023 | 8:30am-4:00pm at Mediation Services

Why is giving feedback so hard? How can I give better feedback? Learn how to deliver feedback in a way that allows individuals the opportunity to change their problematic behaviour.

$525

Mediation Skills for Leaders | March 21 + 22, 2023 | 8:30am-4:00pm at Mediation Services

What can I do about conflict as a leader? What should I do if my employees, or people who report to me, are not getting along? Considered best practices for managers and supervisors dealing with employee conflict. Learn to be proactive and effective in regards to managing and leading others through conflict. Learn how to facilitate a mediation session between two people with whom you have a relationship and where you are not necessarily neutral or where you clearly have a vested interested in the outcome.

$525

And you still haven't found what you're looking for?

We have many courses on our roster but not each and every one of them are offered each year. If you'd like to see something offered, we'd love to hear from you.

Information on Subsidies

Mediation Services wants to be assessable to all and that includes folks who may need a Subsidy to complete their Training. Please inquire here for more information.

Conflict Management Certificate

The Conflict Management Certificate includes workshops to give you the tools needed to live a life where conflict is seen less of as a barrier and more so as an opportunity for positive change and transformation.

Leadership Development Skills Certificate

The Leadership Development Skills Certificate will give you the tools and resources geared towards creating a happier and more productive workplace, or simply to advance a career.

Mediation Skills Certificate

The Mediation Skills Certificate will give you the tools and resources needed to start you on the path of becoming a third party mediator.

Private/On-Location Training

Do you feel that your workplace could use some Conflict Resolution Training? Would you like your Supervisors and Managers to have some tools to help them deal with workplace conflict?