Building a Respectful Workplace
On-Demand Webinar
Disrespect doesn't have to be intentional to damage trust, relationships, and workplace culture.
Whether you're the person whose behaviour caused harm, the person affected, someone who witnessed the interaction, or a leader responsible for responding, this course provides practical tools for navigating these situations with confidence, empathy, and respect.
Unlike many respectful workplace courses that focus primarily on policies and complaint procedures, this course teaches the everyday communication skills that help prevent conflict from escalating.
Individual registration rate: $187
*please inquire about bundled rates
Why This Course Is Different
Many respectful workplace courses explain policies.
This course teaches people what to do.
Policies are important, but they rarely prevent disrespect from happening in the first place. This webinar focuses on the conversations, communication skills, and everyday actions that create respectful workplace cultures before situations escalate into formal complaints.
What You'll Learn
Throughout this webinar, you'll develop practical skills to:
- Recognize behaviours that contribute to respectful and disrespectful workplaces
- Understand how disrespect impacts individuals, teams, and organizational culture
- Respond effectively as the source, target, observer, or person in authority
- Navigate difficult conversations with greater confidence
- Repair relationships through meaningful apologies and accountability
- Build workplaces where people feel respected, valued, and psychologically safe
Course Outline
Click the '+' to view the specifics of each module
1. Beginnings
2. Definitions
3. Case Studies
4. Diving Deeper
5. Other Definitions of Disrespect
6. The Costs and Consequences
7. Two Tools
8. The Way Forward
9. SOURCE
10. TARGET
11. OBSERVER
12. PERSON IN AUTHORITY
13. Closing
14. Bonus
Four Perspectives. One Respectful Workplace.
Respect is everyone's responsibility.
This course explores respectful workplace situations from four different perspectives:
- The Source – when your words or actions have negatively impacted someone else.
- The Target – when you've experienced disrespect or harm.
- The Observer – when you witness inappropriate behaviour and wonder whether or how to respond.
- The Person in Authority – when you're responsible for supporting others and responding appropriately.
By understanding each perspective, participants develop greater empathy, stronger communication skills, and practical strategies for navigating respectful workplace concerns.
Frequently Asked Questions
How much time do I have to finish the course?
Will I be able to ask questions?
What technology will I need to participate?
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Who is eligible to take this training?
Learn at Your Own Pace
Watch whenever it works for your schedule.
Pause, rewind, and revisit lessons as often as you'd like while applying the concepts to real workplace situations. Because the training is self-paced, you can reflect on the material and immediately begin using the skills in your own conversations.
Team Recommendation
For organizations, we strongly recommend that all employees complete this course together.
Respectful workplace culture is created collectively. When everyone shares the same language, concepts, and communication tools, it becomes much easier to prevent misunderstandings, respond consistently, and support one another through difficult situations.
Build a Workplace Where Respect Is the Norm
Respectful workplaces don't happen by accident. They are created through everyday conversations, thoughtful responses, and a shared commitment to treating one another well.
Register today and begin developing practical skills that will strengthen your workplace culture, improve communication, and help prevent conflict before it escalates.
