Tired of being bad at, or scared of conflict? Find out how to transform conflict into something positive, while proactively preventing unnecessary future conflict from happening.
If you're tired of the tiring/anxiety-inducing/painstaking process of dealing with others' defensiveness and are ready to learn the tricks of the trade to manage it more effectively, look no further than this webinar.
This webinar looks at the roles and responsibilities of all people in the workplace to build a happy, safe, and productive environment.
This course offers a response and roadmap to: “I fully understand your opinion and absolutely disagree with you”. Learn how to keep your relationship healthy, despite being worlds apart on this issue.
What do you do when coworkers, friends or family ask you for support as they struggle through conflict? Participants will learn skills and techniques that will help them coach others towards creating lasting solutions.
This training focuses on how colonization, oppression, intergenerational trauma, racism and discrimination contribute to experiences of lateral violence. Specifically, we will explore how lateral violence affects Indigenous people, how it shows up in the workplace, why and where it happens.
Why is giving feedback so hard? How can I give better feedback? Learn how to deliver feedback in a way that allows individuals the opportunity to change their problematic behaviour.
What can I do about conflict as a leader? What should I do if my employees, or people who report to me, are not getting along? Considered best practices for managers and supervisors dealing with employee conflict. Learn to be proactive and effective in regards to managing and leading others through conflict. Learn how to facilitate a mediation session between two people with whom you have a relationship and where you are not necessarily neutral or where you clearly have a vested interested in the outcome.
We have many courses on our roster but not each and every one of them are offered each year. If you'd like to see something offered, we'd love to hear from you.
Mediation Services wants to be assessable to all and that includes folks who may need a Subsidy to complete their Training. Please inquire here for more information.
The Conflict Management Certificate includes workshops to give you the tools needed to live a life where conflict is seen less of as a barrier and more so as an opportunity for positive change and transformation.
The Leadership Development Skills Certificate will give you the tools and resources geared towards creating a happier and more productive workplace, or simply to advance a career.
The Mediation Skills Certificate will give you the tools and resources needed to start you on the path of becoming a third party mediator.