Mediation Skills Certificate
Become a Skilled Mediator
Develop the knowledge, practical skills, and confidence to facilitate challenging conversations and formal mediations.
The Mediation Skills Certificate is designed for professionals who want to lead structured mediation processes as an impartial third party. Whether you're building a career in mediation, expanding your consulting practice, or taking on complex workplace conflicts, this certificate provides a comprehensive pathway from foundational conflict resolution skills through advanced mediation practice.
Ready to Begin?
Register for the Mediation Skills Certificate and start building the skills to confidently facilitate difficult conversations and formal mediations.
*Note: Feel free to register at any point, before you begin your learning path or while you're working through it. Just be sure to register before you complete it.
Ideal for:
- HR professionals
- Labour relations professionals
- Union representatives
- Independent mediators
- Conflict management consultants
- Lawyers
- Anyone seeking advanced mediation skills
Why Complete This Certificate?
By completing this certificate, you'll learn how to:
- Prepare parties for mediation
- Build trust and psychological safety
- Facilitate productive conversations between people in conflict
- Navigate impasse and strong emotions
- Help parties uncover interests beneath positions
- Guide people toward sustainable agreements
- Practice mediation through extensive role plays and coaching from experienced practitioners
Every course emphasizes practical application through demonstrations, simulations, and feedback.
Your Learning Path
Step 1
Introduction to Conflict Resolution: Dealing with Difficult People (2 days)
Prerequisite for Coaching Others Through Conflict.
Step 2
Coaching Others Through Conflict (2 days)
Prerequisite for Foundational Mediation Skills.
Step 3
Foundational Mediation Skills (5 days)
Prerequisite for Applied Mediation Practice.
Step 4
Applied Mediation Practice (2 days)
Complete Anytime
Dealing with Anger (2 days)
Elective Courses (3 days total)
Choose any of our courses not already required for this certificate to fulfill your elective requirement.
Register for your Mediation Skills Certificate
Final Step
Receive your Mediation Skills Certificate.
