Dates: June 9+10, 2026
Time: 8:30 AM – 4:00 PM (both days)
Location: 302-1200 Portage Avenue, Winnipeg
Trainer: Kriz Cruzado

If you'd like to register someone else, or a group of people, please connect with our Front Desk at [email protected].

About the Course

Cultural diversity is a universal reality. So is conflict. Knowing how to deal within a culturally diverse world will increase your success at work and in your relationships. Learn how to recognize the cultural elements in conflict and gain a framework for working in cross-cultural settings. 

Our environments at work and play are becoming increasingly diverse. Cultural diversity is what makes life interesting however, at the same time diversity can contribute to or increase tensions (bumps, clashes and collides) resulting from diverse interpretations / world views, styles, meanings. Communication norms vary greatly across cultures.  Cultural competency has been an essential skill across sectors, roles, ages and disciplines and now with global human rights movements and advances, we need to go beyond the cultural competency paradigm.  

Cultural sensitivity is essential for building and maintaining healthy, productive and respectful workplaces and communities. In this course participants will examine the dynamics and complexity of culture, including reflecting on and articulating their own culture (disclosure) and practicing how to proactively seek to discover and better understand the cultures of the people around them (inquiry). The emphasis being learning to recognize diversity factors and value them such that we can adapt, build bridges and reconcile differences and be a contributing member of an inclusive, equitable and welcoming society 

Participants attending this workshop will have the opportunity to: 

• Introduction to culture - examine the meaning and elements of culture 

• Cultural Self-Awareness - reflect on and work towards articulating your own culture and identity 

• Valuing Diversity - recognize and value / appreciate the diverse cultures around you 

• Inquiry and Disclosure - engage tools to enhance communication and between cultures 

• Explore how behaviours link to beliefs and values 

• Understand how cultures interact and collide 

• Learn and practice a model for recovery post bump / clash, or for navigating and negotiating cultural differences. 

Ready to learn more about cultural diversity, communication and conflict?

*Course Cancellation Policy