Dates: September 16 & 17, 2025
Time: 8:30 AM – 4:00 PM (both days)
Location: 302-1200 Portage Avenue, Winnipeg
Trainer: Paul Kruse

If you'd like to register someone else, or a group of people, please connect with our Front Desk at [email protected].

About the Course

Dealing with difficult people and navigating conflict is a challenge many face daily—both at work and at home. This two-day workshop offers practical tools to help reduce stress, improve communication, and respond to conflict in healthier, more effective ways.

Designed for managers, team leaders, and front-line staff, this training is a foundational step in building stronger, more collaborative environments.

By the end of this course, you will:

• Reflect on your own responses to conflict through real-life case studies

• Develop and practice communication tools for navigating tough conversations

• Strengthen your ability to proactively resolve disagreements and prevent escalation

• Learn a step-by-step process for repairing misunderstandings and recovering from missteps

Ready to build your conflict resolution skills?

*Course Cancellation Policy