$640.00 CAD

Mediation Skills for Leaders

Dates: February 10+11, 2026
Time: 8:30 AM – 4:00 PM (both days)
Location: 302-1200 Portage Avenue, Winnipeg
Trainer: Paul Kruse

If you'd like to register someone else, or a group of people, please connect with our Front Desk at [email protected].

About the Course

Mediation Skills for Leaders is a workshop specifically designed to provide people (particularly leaders) with the skills and processes to bring two parties in conflict together for a mediated conversation.  The workshop builds on Coaching Others Through Conflict (Formerly titled: Coaching for Resolution), taking the participants to the next logical step, bringing the parties together for a face-to-face meeting.  

Participants will grapple with the question of how to maintain the role of a fair, third party helper when you are a stakeholder in the matter; that is, when you have a relationship and history with the parties and/or a vested interest in the outcome.  

Prerequisites: Introduction to Conflict Resolution + Coaching Others Through Conflict (Formerly titled: Coaching for Resolution).

Participants attending this workshop will: 

  • Explore how to maintain the role of a fair, third-party mediator when you are one of the stakeholders in the dispute and/or you have relationships with the parties involved; 
  • Consider some of the unique challenges of mediating with parties with whom you have personal history, to whom you may need to provide mentoring, ongoing feedback and/or performance management, and when you – as the leader - may also need to acknowledge your own contribution to the tensions between the parties; 
  • Learn the practical stages and steps involved in setting up an “insider” mediation as well as how to actually lead the face-to-face conversation between two conflicted parties; 
  • Learn how to coach both parties to consider and, ideally, accept their contribution to the conflict, and how to facilitate the acknowledgement of these to each other; and 
  • Examine their role and conflict management style in responding to conflict between others. 

Ready to build your mediation skills?


*Course Cancellation Policy