Leading Group Assessment and Intervention
*If you'd like to register someone else, or a group of people, please connect with our Front Desk at [email protected].
Trainers
Janet Schmidt and Alia Harb
Course Dates & Times
June 1–5, 2026
8:30 am–4:00 pm (Central Time)
Location
In person at Mediation Services
302–1200 Portage Avenue
Winnipeg, Manitoba, Canada
Prerequisites
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Introduction to Conflict Resolution: Dealing with Difficult People must be completed prior to this course.
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While not required, prior coaching and mediation training is strongly encouraged.
Course Overview & Learning Objectives
This course focuses on building practical skills for working with teams or work groups experiencing ongoing, multi-incident conflict. Alongside skills practice, participants will learn to:
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Understand a comprehensive process for assessing and intervening in complex team conflict.
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Conduct a team or workplace assessment, including engaging with key stakeholders.
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Develop written assessment reports and formulate clear, actionable recommendations for next steps.
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Apply a range of intervention approaches, including one-to-one coaching, interpersonal mediation, and group processes, to address presenting issues and improve team functioning.
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Work effectively with leaders to support continued team health and development after the third-party facilitator’s role has ended.
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Strengthen interpersonal listening, leadership, and assertiveness skills in the role of a third-party facilitator.
Who Should Take This Course?
This course is designed for people who work with teams experiencing conflict, including team leaders, managers, HR professionals, trainers, facilitators, consultants, and third-party mediators. It is well suited for those who want to deepen their ability to assess group dynamics and support teams toward more effective, collaborative outcomes.
