Mediation Skills 1

In this training participants get their first taste of a comprehensive model for conducting interpersonal mediation while also getting a “snapshot” of the role of the professional mediator. A process that typically unfolds over a period of weeks or months will be explored over 3 action-packed days.


Skills related to conducting initial interviews, co-mediator planning, follow-up preparation/coaching and carrying out joint meetings in workplace and/or community-based situations will be explored and practiced. The course is led by two senior mediators and each training participant is provided with an opportunity to be coached by a trainer in a role play practice session.

Mediation Skill 1 + 2 have been amalgamated into our 5-day Basic Mediation Skills interactive course.  You will learn all the essential mediation skills but more streamlined in this series. This exciting change will premiere in Spring 2022.

 Introduction to Conflict Resolution is a prerequisite for Mediation Skills 1.

Dates Coming Soon *Click here to be added to our Waiting List

In partnership with Facilitated Solutions,

participants attending this workshop will have the opportunity to: 

  • Learn a comprehensive mediation model for intervening in multi-incident conflict (i.e. from initial interviews to assessment to coaching, joint session, and closure); 
  • Learn specific frameworks for conducting both case development and joint session(s) that, in turn, draw and build on skills and concepts learned in Introduction to Conflict Resolution: Dealing with Difficult People.
  • Improve interpersonal listening, leadership, and assertiveness skills in the role of a third-party mediator.