Conflict 101
Demystifying Conflict Through a Psychological Approach
聽(On-Demand Webinar)
FREE
Register Now聽
COURSE DESCRIPTION聽
Welcome to Conflict 101, an empowering introductory course designed to equip you with essential knowledge and skills on the subject of conflict resolution. Conflict is an inevitable part of our personal and professional lives, but it doesn鈥檛 necessarily have to be the daunting, toxic, or overwhelmingly intense situation that it can often become.
This short webinar will give you the opportunity to explore the mental frameworks in your mind which influence our perception and responses to conflict situations. These frameworks have the potential to hinder or bolster your abilities to manage conflict. In this course you will have the chance to identify which frameworks might be working against you and give you the foundation needed to replace them with something that will better serve you.聽
In addition to this dive into psychology you will also be exploring the two primary types of conflict. By understanding the dynamics of each type, you will gain insights into effective strategies for managing and resolving conflict, as well as preventing unnecessary conflict from becoming more than it has to be.聽
Discover the power within you to transform conflict into catalysts for personal and professional growth by navigating conflict in a way that is authentic, empowering and effective.聽
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Register NowCOURSE OBJECTIVES聽
Participants attending this workshop will have the opportunity to:聽
- Understand the psychology behind our natural tendencies when someone does (or believes) something something that frustrates us聽
- Learn to identify which of our mental frameworks could be working against us and how to replace them with something more fruitful聽
- Cultivate self-awareness to better understand your own intuition and impulses in conflict - and further develop strategies for improvement聽
- Gather聽knowledge and practical techniques to both identify and manage the two primary types of conflict聽
- Explore personal case studies and gain the tools necessary to dissect and learn conflict situations (both historic and ongoing)聽
Course Overview
Click the '+' to view the specifics of each module
Module 1 - Course Introduction
Module 2 - The Attribution Problem
Module 3 - Schemas
Module 4 - Types of Conflict
Module 5 - Putting It All Together
Module 6 - Course Wrap Up
Key Benefits in taking this course via our asynchronous webinar
- Learn at your own pace, at a schedule that fits your life.
- Watch and rewatch as many times as you need to allow the material to sink in.
- Use your own personal case studies so the content is completely customized to situations you find yourself in. When you've completed the course, feel free to go through again using a different personal case study.
What others are saying:
"It had been a very long time since I'd participated in online learning in such a robust way. There are many parts to these modules I will revisit so that I can continually internalize as I put these strategies to use. I had heard about and even facilitate similar strategies, but was surprised by HOW MUCH I learned and took away from these modules. Looking forward to further learning starting tomorrow with Mediation Services. I truly believe that if everyone took this module, it would go a long way in improving workplace cultures. Great job!"
- Monique Levesque-Pharoah, DTM. on her experience taking an Asynchronous Webinar with Mediation Services
Owner of Unique Communications & Training and former International Director of Toastmasters International
