Dates: January 20, 21, 22, 25+26, 2026
Time: 8:30 AM – 4:00 PM (All 5 days)
Location: 302-1200 Portage Avenue, Winnipeg
Trainer: Janet Schmidt, Jana Samolesky and Alia Harb
If you'd like to register someone else, or a group of people, please connect with our Front Desk at info@mswpg.ca.
About the Course
About This Course
Foundational Mediation Skills is an interactive, skills-based course designed to introduce participants to the core concepts, frameworks, and practices involved in interpersonal mediation.
Participants will build practical skills for facilitating difficult conversations, supporting constructive dialogue, clarifying concerns, uncovering underlying interests, and helping people move toward more workable and mutually acceptable outcomes.
Throughout the course, participants will engage in discussion, demonstrations, reflection, and role-play practice designed to build both confidence and practical mediation experience.
The training emphasizes real-world application and recognizes that conflict is often relational, layered, emotionally charged, and shaped by differing assumptions, communication patterns, and unmet needs.
Course Objectives
Participants will:
- Build an understanding of foundational mediation concepts and frameworks
- Develop practical communication and facilitation skills
- Explore approaches for managing emotionally charged conversations
- Practice active listening, questioning, reframing, and clarification skills
- Strengthen their ability to facilitate constructive dialogue and understanding
- Explore how conflict develops, escalates, and becomes entrenched over time
- Practice helping people move from positions toward underlying interests and concerns
- Build confidence facilitating mediation conversations and joint discussions
- Develop greater awareness of the mediator’s role, responsibilities, and limitations
- Gain practical experience through role-play, reflection, and facilitated practice exercises
Ready to build your mediation skills?
*Course Cancellation Policy