There are many difficult conversations leaders need to have with their employees.  The ability to do these conversations well is often the difference between low and high performing employees and teams. 

NOTE: This course includes Dealing with Defensiveness. If you have already taken or purchased Dealing with Defensiveness, please reach out to us for a discounted version of Effective Feedback.

What's Included

✔ Equivalent to a 2-day in-person workshop

✔ 1-year access to all webinar materials

✔ Reflection questions and practical exercises

✔ Downloadable participant manual

Is this course right for you? 

This course may be a good fit if you’re in a leadership or supervisory role and:

• You avoid giving corrective feedback because you’re worried about how the other person will react.
• You’ve given feedback before, but nothing seems to change.
• You struggle to be clear and direct without damaging the relationship.
• You find yourself waiting until a small issue has become a much bigger one.
• You’re comfortable recognizing good work, but corrective conversations feel much harder.
• You’re not sure what to do when someone becomes defensive, emotional, or shuts down.
• You want employees to know what’s expected of them without feeling like every conversation is a confrontation.
• You want to build a workplace where feedback is a normal part of working together, not something people dread.

Effective Feedback is designed to help leaders have the conversations they need to have, while maintaining respectful working relationships.

Learn at your own pace and revisit the material whenever difficult people or conflict situations arise.